21+ Only • Safe Gaming

789ib's Commitment to Responsible Gambling

789ib believes gaming should be enjoyable, not stressful. Our protection tools and guidelines help you play safely within your limits.

For players aged 21 and above only

Our Commitment

Why Responsible Gambling Matters

At 789ib, we see gaming as a form of entertainment. Our goal is for every player to play mindfully and with enjoyment. But we know that for some people, gaming can become a habit that negatively affects personal life, family, and finances.

That is why we have created an environment where you can use various tools to protect yourself. From setting deposit limits to taking a temporary break or a full self-exclusion — 789ib is with you every step of the way.

Responsible gambling is not just about following limits — it is about knowing yourself: when to stop, how much to spend, and recognising when gaming stops being fun and starts causing anxiety. On this page you will find details about all of 789ib's protection features and support channels.

Protection Tools

789ib's Features to Protect You

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and any request to increase it is subject to a processing period — so no rushed decisions are made.

Self-Exclusion

If you feel you need to stop playing, you can close your account for a set period or permanently. Login is completely blocked while self-exclusion is active.

Time-Out Break

You can take a temporary break for any period from 24 hours up to 30 days. During this time the account is inactive and no deposits or bets are accepted.

Reality Check Reminders

A message appears on screen at set intervals letting you know how long you have been playing. This keeps you aware of time and helps you take a break when needed.

Age Verification (21+)

789ib strictly enforces the 21+ age requirement. Age verification is mandatory at registration. Accounts belonging to underage users are closed immediately.

24/7 Support Team

If you have any concerns about gaming, contact our support team at any time via live chat or email. Support is available in both Bengali and English.

Warning Signs

How to Recognise Problematic Gaming

Be alert if you notice these signs

  • You are developing a tendency to bet more to try to recover money you have lost.
  • You are neglecting daily responsibilities, family, or work commitments because of gaming.
  • You are spending money meant for household expenses or emergencies on gaming.
  • You keep trying to stop gaming but repeatedly fail.
  • You are lying to or hiding information from family or friends about your gaming.
  • You feel restless, irritable, or anxious when you are not gaming.

If even one of the signs above applies to you, do not delay — contact our support team or activate the self-exclusion or time-out feature. If needed, talk to a family member or trusted friend.

Healthy Habits

Best Practices for Playing Safely

  • Set a monthly budget before you play and do not exceed it.
  • Think of gaming as a source of entertainment, not a way to earn income.
  • Stick to a set time limit when playing and take regular breaks.
  • Avoid gaming when you are feeling stressed or low.
  • Do not place bigger bets out of frustration after a loss.
  • Never play with borrowed money or money you owe to others.
  • Spend regular time with family and friends — do not let gaming affect your relationships.
  • Do not complete your account without age verification — make sure you are 21+.

Using the Tools

How to Activate Protection Features

After logging in to 789ib, you can activate any of the protection features below from the "Responsible Gambling" section in your account settings. If you have any trouble, our 24/7 support team will guide you.

①

Set a Deposit Limit

Account Settings → "Deposit Limits" → Enter the time period and maximum amount → Save. Reducing a limit is immediate; increasing a limit has a 7-day waiting period.

②

Activate a Time-Out

Settings → "Breaks & Time-Out" → Choose your preferred duration (1 day to 30 days) → Confirm. Once a break has started it cannot be changed.

③

Activate Self-Exclusion

Settings → "Self-Exclusion" → Select duration (6 months / 1 year / permanent) → Verify identity → Confirm. After this, reverting is not possible without going through the support team directly.

④

Contact the Support Team

Write to us directly via live chat or email [email protected] — Bengali support is available at any time, seven days a week.

FAQ

Questions About Responsible Gambling

No, when self-exclusion is activated your account becomes inactive but your balance remains safe. Once the exclusion period ends and you reactivate your account through the support team, your balance will be returned to you.

Yes, setting a deposit limit is completely free and can be done at any time. Lowering a limit takes effect immediately. However, if you want to increase a limit, there is a waiting period in place to prevent impulsive decisions.

Family members cannot directly close another person's account. However, they can contact our support team — we will assess the situation and help with the necessary steps.

New deposits and placing bets are not possible during a time-out. However, for help withdrawing an existing balance, please contact our team directly.

Yes, 789ib follows a strict age verification process. Submitting proof of age during registration is mandatory. Creating or using an account for anyone under 21 is strictly prohibited and any such account is closed immediately.

Absolutely. The 789ib support team is available 24/7 in both Bengali and English. Reach us via live chat or at [email protected]. Our team will assist you confidentially and guide you through activating the relevant protection features.

Enjoy safely, play responsibly

Playing at 789ib is all about enjoyment — our protection features and support team are always by your side. We are here whenever you need us.

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